Terms & Conditions
Effective Date: 28/04/2025
Welcome to Hemline Outfits. These Terms & Conditions (“Terms”) govern your access to and use of our website, social media platforms, products, and services. By placing an order or using our services, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.
1. About Us
Hemline Outfits is a Sri Lankan clothing brand offering a wide range of fashion items for men, women, and kids. We also provide customizable fashion solutions and deliver islandwide.
2. Use of Our Website & Services
By using our website or contacting us through social media, you agree to:
Use our services only for lawful and personal purposes
Not interfere with the security, performance, or functionality of the site
Not attempt unauthorized access, data extraction, or misuse of our content
We reserve the right to restrict or deny access to anyone misusing our services.
3. Products & Descriptions
We strive to provide accurate product descriptions, images, and details. However:
Actual colors may vary due to device screens and lighting
Product availability may change without notice
Prices, offers, and stock updates may be adjusted anytime
Orders are confirmed only after acceptance by our team.
4. Pricing & Payments
All prices are listed in Sri Lankan Rupees (LKR).
Accepted payment methods:
Cash on Delivery (COD)
Bank Transfer
Full payment must be completed before dispatch for bank transfer orders.
We do not store or handle sensitive banking information.
5. Shipping & Delivery
We provide islandwide delivery.
Delivery timelines will be communicated at order confirmation
Delivery delays may occur due to third-party couriers, weather, or other unforeseen issues
Delivery charges may vary based on location
Once dispatched, tracking or updates will be provided where available.
6. Returns, Exchanges & Refunds
Our Return & Refund Policy applies to all orders. Key points:
Returns are accepted for damaged, incorrect, or defective items
Custom-made clothing cannot be returned or refunded
Refunds for COD orders are made via bank transfer
Full details are available in our official Return & Refund Policy.
7. Custom Orders
For personalized or customized items:
Advance payment may be required
Once production begins, cancellations are not allowed
Custom items are non-returnable unless defective on arrival
8. Limitation of Liability
To the fullest extent permitted by law:
Hemline Outfits is not responsible for indirect, incidental, or consequential damages
Our liability shall not exceed the value of the product purchased
We are not liable for delays or issues caused by third-party delivery partners
9. Intellectual Property
All content—including images, product designs, logos, descriptions, and branding—is the intellectual property of Hemline Outfits.
Copying, reproducing, or distributing any content without our written approval is prohibited.
10. User Responsibilities
You agree to:
Provide accurate information when placing an order
Use correct delivery details
Accept responsibility for failed deliveries caused by incorrect information
11. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes will fall under the jurisdiction of Sri Lankan courts.
12. Updates to These Terms
Hemline Outfits may revise these Terms at any time. Updates will be posted with a revised effective date. Continued use of our services indicates acceptance of the updated Terms.
13. Contact Us
For questions, concerns, or assistance regarding these Terms & Conditions, please contact us: